Can You Sue Someone for a Bad Online Review in Ohio?
Sometimes. A negative online review is not automatically defamation. Under Ohio law, a defamation claim generally requires a false statement of fact, not simply a harsh opinion, and the statement must have caused legally recognizable harm. Ohio's Anti-SLAPP statute, which took effect April 9, 2025, also changes how these cases are litigated and who may recover attorney's fees.
Is a negative review defamation?
Usually not. Most reviews that say a product was overpriced, a meal was cold, or a service was slow are expressions of opinion, and Ohio law protects opinion. Defamation generally requires four things:
- Falsity: A false statement of fact, not opinion or hyperbole.
- Publication: The statement was shared with at least one other person.
- Fault: The person who made the statement was at fault, with the required level of fault depending on whether the plaintiff is a public figure and whether the topic is a matter of public concern.
- Damages: The statement caused measurable harm, unless it falls into a category presumed to be damaging.
- Truth is a complete defense. A review that accurately describes a bad experience is generally not actionable, even if it is harsh.
What is the difference between an opinion and a fact?
A fact can be proven true or false. For example, "The restaurant served food from a freezer" is a factual claim. An opinion expresses a judgment, such as "That was the worst meal I've had in years." Courts look at the full context, including who wrote the review, the platform where it appeared, whether the language is obviously exaggerated, and whether a reasonable reader would understand it as a statement of fact. Statements that combine opinion with specific factual assertions, such as "The contractor never showed up and kept my deposit," are more likely to support a claim if they are false.
What does Ohio's Anti-SLAPP law change?
On April 9, 2025, Ohio enacted the Uniform Public Expression Protection Act, codified at Ohio Revised Code Chapter 2747. The law targets strategic lawsuits against public participation (SLAPPs), which are suits filed to intimidate or financially burden people who are exercising speech rights on matters of public concern. Online reviews are one of the most common examples of the kind of speech the statute is designed to protect. Key features include:
- Early motion: A defendant generally has 60 days after service of the complaint to file a motion for expedited relief, although the court can extend that deadline for good cause.
- Stay of discovery: Filing the motion generally stays discovery, which keeps plaintiffs from using costly discovery as leverage.
- Burden shifting: The defendant first shows the claim arises from protected speech. The plaintiff must then show a legally sufficient claim supported by a prima facie factual basis.
- Mandatory fees: If the defendant prevails, the court must award reasonable attorney's fees, court costs, and other litigation expenses.
- Immediate appeal: Denial of an Anti-SLAPP motion is immediately appealable.
The statute applies only to civil actions filed, or claims asserted, on or after April 9, 2025. It generally does not apply to lawsuits that were already pending on that date.
Can a business owner sue a reviewer?
A business can bring a defamation claim, but the Anti-SLAPP statute makes weak claims riskier. Before filing, a business should evaluate whether the statement is provably false and what evidence it has to prove that, whether the review touches a matter of public concern, whether its damages can be documented, and whether the claim was filed within Ohio's one-year statute of limitations for defamation under Ohio Revised Code 2305.11. A business should also weigh its exposure to mandatory attorney's fees if the reviewer prevails on an Anti-SLAPP motion.
What if I think a review about me is false?
Being the subject of an unfair review does not automatically create a legal claim, but you do have options. Start with the platform. Most major review sites have policies covering harassment, fake reviews, and false factual claims, and they provide reporting processes. Document the review, the date it was posted, and any evidence that it is false, and save screenshots before the review is edited or removed. A brief, factual public response often serves you better than an emotional one. If you are considering a lawsuit, consult a lawyer quickly. The one-year deadline for defamation claims generally runs from the date of publication, and the Anti-SLAPP motion deadline is short.
Practical steps for business owners
- Respond to reviews professionally, and never disclose confidential customer information in a response.
- Respond to legitimate complaints. Many reviewers update their reviews once a problem has been resolved.
- Do not offer incentives for positive reviews or threaten reviewers. Doing either creates its own legal and platform risk.
- Save screenshots with dates and URLs when a review is posted, especially if you believe it is false.
- Talk to a lawyer before sending a cease-and-desist letter. Aggressive letters can draw public attention to the review you wanted buried.
Frequently asked questions about online reviews and defamation in Ohio
Can a business sue for a one-star review?
Only if the review contains a false statement of fact that caused legally recognizable harm. A low rating based on an opinion or an accurate account of the experience is generally not defamation.
How long do I have to sue for defamation in Ohio?
Generally one year, under Ohio Revised Code 2305.11. The period generally runs from the date the statement was published.
What is an Anti-SLAPP motion?
It is a motion filed early in a lawsuit asking the court to dismiss claims that arise from protected speech. Ohio's version is Chapter 2747 of the Revised Code.
Does Ohio's Anti-SLAPP law apply to older lawsuits?
No. It applies only to civil actions filed, or claims asserted, on or after April 9, 2025.
Talk to Campbell Perry LLC
If you are facing a defamation claim over an online review, or you believe a review about you or your business is false, contact Campbell Perry LLC at (614) 558-0125 to discuss your options. Our office is located at 7240 Muirfield Drive, Ste. 120, Dublin, OH 43017.
This article is provided for general informational purposes only and does not constitute legal advice. Every case is different, and you should consult with a licensed Ohio attorney regarding the specific facts of your situation.










